Domains
1.
How is my domain name found on the Internet?
2.
What is DNS?
3.
What is Web Forwarding?
4.
What Characters can be used in a domain name?
5.
What are the domain extensions available for registration from Renaissance and how they are most commonly used?
6.
What is A record?
7.
What is MX Record?
8.
What is CNAME record?
 
Hosting
1.
What type of hosting Renaissance Technologies provide?
2.
What are the standard features of Windows Hosting provided by Renaissance Technologies?
 
Database
1.
On which database do you offer database space?
2.
I have purchased Hosting space from other service provider. Can I still use your database services?
3.
I have purchased database package. How to set it up?
4.
How to connect to the database from ASP page?
5.
How to create tables?
6.
How to upgrade my database package?
7.
How safe is my data?
8.
Do you take back up?
   
Emails
1.
What is POP3 / SMTP?
2.
What is a POP3 Email Account?
3.
What email plans does Renaissance offer?
4.
How do I set up my email system i.e. Microsoft Outlook to receive email?
5.
How do I set up Eudora to receive email?
6.
How do I set up Netscape Communicator to receive email?
7.
How do I set up Entourage on the Macintosh to receive email?
8.
What is Email Forwarding?
9.
What is the difference between Email Forwarding and a POP Box?
 
 
Domains
 
How is my domain name found on the Internet?
This is done with the help of 'Name Servers'.
Let's pretend that a domain name is a book in a library. How do you find out which shelf to go to so that you can get the book you want? You ask the librarian. Name servers are like librarians; they hold and seek out information about where to locate a particular domain name in the biggest of all libraries, the Internet.

Computers only recognize and find each other via a set of numbers called IP addresses (example 202.71.152.133). For a computer to find a Web site on the Internet, a domain name such as www.renaissanceind.com needs to be translated into a numerical IP address and vice versa. The computers that perform these translations are called name servers.

Hence for a domain name to function and point to your Web site, it first needs to be set up so that it points to a name server. The name server will then have information about where the files for the Web site are stored and will "guide" your Web browser to the location of your home page.

Name servers are sometimes also referred to as host machines and Domain Name Servers (DNS).
 
 
What is DNS?
All servers connected to the Internet are assigned a unique IP address so they can be properly located. The Domain Name System, or DNS, is a network of databases spread throughout the Internet that is responsible for routing easy-to-remember text-based domain names to their corresponding numeric IP Addresses, for example www.renaissanceind.com routes to 202.71.152.133
 
 
What is Web Forwarding?
Web forwarding allows you to point a domain name in your Renaissance account to another Web site so that visitors are automatically directed to that Web site.
 
 
What Characters can be used in a domain name?
You have lots of flexibility in creating your domain name.

You can use:
Letters
Numbers
Hyphens (they can't appear at the beginning or end of the domain name)
Using any combination of the above, you can have up to 67 characters in your domain name, including the extension (e.g., .com, .net, .org).

Characters that are never permitted in a domain name include:
· Spaces
· Special characters, e.g. @ # $ % ^ & * ( ) ? "

An example of a valid 67 character domain name is:
67-character-web-addresses-are-available-from-renaissanceind.com

Note www. and http://www. are not considered part of the domain name and therefore don't count towards the 67 character maximum.

 
 
What are the domain extensions available for registration from Renaissance and how they are most commonly used?
Renaissance Technologies offers the following domain name extensions:

Extension
Common Usage
.com
Commercial, but is commonly used for everything
.net
Internet administrative site, but is commonly used
.org
Organization
.info
Information
.biz
Business
 
 
What is A record?
This is the Address Record and it is used to map the domain name server (or hostname) to its numeric IP address. In other words, the A record resolves a domain name or points the domain name to the correct location by means of the IP address. If you are planning to Host the domain with Renaissance, then update your domains A record to 202.71.152.133
 
 
What is MX Record?
This is the Mail Exchange Record and it is used to create a mail route for a domain name. A domain name can have multiple mail routes, each assigned a priority number. The mail route with the lowest number identifies the server responsible for the domain. Other mail servers listed will be used as backups. Without this record you would not receive your e-mail messages. If you are planning to have mailing solutions from Renaissance Technologies, then update your domains MX record to mail.renaissanceind.com
 
 
What is CNAME record?
This is the Canonical Name Record and it allows a machine to be known by more than one hostname. In other words, it sets up aliases for the machine. For example: domains.renaissanceind.com, services.renaissanceind.com etc.
 
 
 
Hosting
 
What type of hosting Renaissance Technologies provide?
Renaissance Technologies provides hosting solutions on Windows 2000 Server.
 
 
What are the standard features of Windows Hosting provided by Renaissance Technologies?

Active Server Pages
SMTP
.Net Framework
VB.NET
ASP.NET
C#
Crystal Report Webservices
Microsoft SQL Server 2000
ComponentOne Studio for ASP.NET
 
WebGrid for ASP.NET
WebReports for ASP.NET
WebChart for ASP.NET
WebDataObjects for ASP.NET
WebMenus and WebBars for ASP.NET
WebSpell IDE for ASP.NET
PDF for .NET
XLS for .NET
Flash for .NET
Zip for .NET
PayPal eCommerce for ASP.NET
 
 
Database
 
On which database do you offer database space?
Renaissance Technologies offers database space on Microsoft SQL Server 2000 with SP3 updated.
 
 
I have purchased Hosting space from other service provider. Can I still use your database services?
Yes, you can still use our database services.

Use the sample code of asp to connect to database purchased from us.

<%
   Dim objCon
   Set objCon = Server.CreateObject("ADODB.Connection")
   objCon.open "PROVIDER=SQLOLEDB;DATA SOURCE=202.71.152.133;"_
   & "UID=username;PWD=password;DATABASE=databasename"
%>
 
 
I have purchased database package. How to set it up?
Please find below the steps to set up your database
  1. Login with your user name and password
  2. Select Allocate Database from Menu Database
  3. Details of package you have purchased will appear by default.
  4. Click on Allocate button to create database, username and password.
    Once allocated you can see the user name, password and database name appears automatically.
  5. Select Manage DSN from the Menu Database
  6. Click on the button "Create" to Create DSN. This will create DSN for the desired database. Use these parameters to connect to the database.
 
How to connect to the database from ASP page?
To connect to database, see the sample code below

1. To Connect to database with DSN:

<%
  Dim objCon
  Set objCon = Server.CreateObject("ADODB.Connection")
  objCon.open "DSN=dsnname;UID=username;PWD=password"
%>

2. To Connect to database without DSN:

<%
  Dim objCon, sProvider

  Set objCon = Server.CreateObject("ADODB.Connection")
  sProvider="DRIVER={SQL Server};SERVER=202.71.152.133;UID=username;"_
  & "PWD=password;DATABASE=databasename"
  objCon.open sProvider
%>



 
 
How to create tables?
Sample code given below creates table named tblUsers in your database

<%
   Dim objCon
   Dim sText
   Dim objCmd
   Set objCon = Server.CreateObject("ADODB.Connection")
   objCon.open "DSN=yourdsn;UID=youruid;PWD=yourpassword;"
   SText="CREATE TABLE [tblUsers] ( " _
   & "[usr_lID] [numeric](18, 0) NOT NULL ," _
   & "[usr_sUserName] [varbinary] (50) NOT NULL ," _
   & "[usr_sPassword] [varbinary] (50) NOT NULL ," _
   & "[usr_sName] [varchar] (50) NULL ," _
   & "[usr_sCompany] [varchar] (50) NULL ," _
   & "CONSTRAINT [PK_tblUsers] PRIMARY KEY CLUSTERED " _
   & "([usr_lID]) ON [PRIMARY] " _
   & ") ON [PRIMARY]"

   Set objCmd=Server.CreateObject("ADODB.Command")
   objCmd.ActiveConnection=objCon
   objCmd.CommandType = adCmdText
   objCmd.CommandText = sText
   objCmd.execute
%>
 
 
How to upgrade my database package?
To upgrade the database, follow the steps
  1. Login to your account with username and password
  2. Select Database from the Menu
  3. Select Renew from the drop down option of Database
  4. The list of all database package purchased by you will be displayed.
  5. Click on the button "Upgrade" for the database you want to upgrade.
  6. Select the package from the drop down.
  7. Select the mode of payment and click Continue button.
  8. If your mode of payment is Cheque/Telegraphic transfer then order code will be displayed in the acknowledge page. Send your amount along with order code to Renaissance Technologies. Once your order is approved, your current package will be upgraded and will be informed through email.
  9. If your mode of payment is Credit card then you will be redirected to payment gateway. Once your payment is confirmed, your package will be upgraded.
 
How safe is my data?
Renaissance Technologies offers database services on a very secured platform. Our servers are beyond firewalls and the operating system is daily updated for patches. All the unused ports are blocked to ensure high security.
 
 
Do you take back up?
Our Server Hard disks are mirrored for redundancy. Each and every bit of information is stored on a mirrored hard disk, which ensures high back up all the times.
 
 
 
Emails
 
What is POP3 / SMTP?
POP3
Short for Post Office Protocol, a protocol used to retrieve e-mail from a mail server. Most e-mail applications (sometimes called an e-mail client) use the POP protocol.
There are two versions of POP. The first, called POP2, became a standard in the mid-80's and requires SMTP to send messages. The newer version, POP3, can be used with or without SMTP.

SMTP
Short for Simple Mail Transfer Protocol, a protocol for sending e-mail messages between servers. Most e-mail systems that send mail over the Internet use SMTP to send messages from one server to another; the messages can then be retrieved with an e-mail client using either POP or IMAP. In addition, SMTP is generally used to send messages from a mail client to a mail server. This is why you need to specify both the POP or IMAP server and the SMTP server when you configure your e-mail application.
 
 
What is a POP3 Email Account?
A Post Office Protocol, version 3 (POP3) account or POP3 Email Account or POP Box is an independent email account based on a standard set of rules. They are typically email boxes that have their own unique username and password. When someone sends email to your POP account (e.g., info@company.com), the mail is saved on our servers. To retrieve POP email messages, a user must provide the correct email address, User ID, and password.
 
 
What email plans does Renaissance offer?
Renaissance offers email plans to cater for customers in need of 1 to 50 email accounts. Each plan has added features that will be of great benefit to you and / or your business. Please call +91 080 23330142 and one of our professional sales consultants will be happy to help you.
 
 
How do I set up my email system i.e. Microsoft Outlook to receive email?
This section describes how to set up Microsoft Office Outlook 2003 (Microsoft Outlook) to access your POP3 email account. For information on how to create a POP3 email account, go to adding a POP Account.

To set up Microsoft Outlook, do the following:
The following steps were created using Microsoft Office Outlook 2003 (part of Microsoft Office Professional Edition 2003). To learn what version of Outlook you have, from the Microsoft Outlook Help menu, click About Microsoft Outlook.
  1. From the Tools menu, click E-mail Accounts.
  2. Select the Add a new e-mail account link and then click Next.
  3. Select POP3 as the email server, and then click Next.
  4. Now enter the following information:
    Your name:
    E-mail Address:
    Incoming mail server (POP3): yourdomainname.com
    Outgoing mail server (SMTP): smtp.yourdomainname.com
    User Name: You will be provided with unique User id. Please always check that the User id has been added correctly and alter it if required.
    Password:
    Remember password:
    Log on using Secure Password Authentication (SPA): Ensure that this check box is left unchecked.
    Test Settings: click Test Account Settings to verify that your account is working. If there is missing or incorrect information, such as your password, you will be prompted to supply or correct it. Be sure your computer is connected to the Internet.
How do I set up Eudora to receive email?
The following steps were created using Eudora 5.1. Depending on the version you are using, the steps may be different. For information on how to create a POP3 email account, go to adding a POP Account.

To set up Eudora, do the following:
  1. From the Tools menu, click Options.
  2. From the Options dialog box:
    In the Real Name text box, enter your full name.
    In the Return address text box, enter your return email address (e.g., UserID@forexample-domain.com).
    In the Mail Server text box, enter your domain name (e.g., forexample-domain.com).
    In the Login Name text box, enter your login name (e.g., yourPOPID).
    In the SMTP Server text box, enter smtp. followed by your domain name (e.g., forexample-domain.com).
  3. Click OK.
  4. After configuring Eudora for your POP account, it is recommended that you disable the option to store copies of messages on the server. An email overflow situation occurs if these copies occupy too much space.
How do I set up Netscape Communicator to receive email?
The following steps were created using Netscape Communicator 4.7. The steps may look different depending on the version of Netscape Communicator you are using. For information on how to create a POP3 email account, go to adding a POP Account.

To set up Netscape Communicator, do the following:
  1. From the Edit menu, click Preferences.
  2. From the Category menu, click to expand Mail & Newsgroups and then select Mail Servers.
  3. In the Outgoing mail (SMTP) server box, enter your outgoing email address (e.g., smtp.forexample-domain.com) and then click Add.
    If you prefer, you may use your own ISP Outgoing mail (SMTP) address.
  4. From the Mail Server Properties dialog box:
    In the Server Name text box, enter your domain name (e.g., forexample-domain.com), and in the User Name text box, enter your user name (e.g., your POP ID).
    From the Server Type drop-down menu select POP3 Server.
  5. Select Remember password.
  6. Select the POP tab.
  7. Click in Leave messages on server to clear the check box and then click OK.
    By disabling the Leave messages on server option, your email client will automatically download your Inbox email messages to your local computer. We recommend you leave this option disabled to prevent old email messages from taking up your hosting account's limited disk space, thereby reducing the chance that your account will experience an overage.
  8. From the Category menu, select Identity.
  9. In the Your name text box, enter your name (e.g., Your Full Name)
    In the Email address text box, enter your email address (e.g., POPID@forexample-domain.com), and
    In the Reply-to address (only needed if different from email address) enter a reply-to address (e.g., POPID@forexample-domain.com).
  10. Click OK.
How do I set up Entourage on the Macintosh to receive email?
This article describes how to set up Entourage to access your POP email account. For information on how to create a POP3 email account, go to adding a POP Account.

To set up Entourage on the Macintosh, do the following:
  1. From the Tools menu, click Accounts.
  2. From Accounts, click the Mail tab and then click New.
  3. From the Account Setup Assistant dialog box,
    In the Your Name text box, enter your name.
  4. To continue, click the right arrow.
  5. In the E-mail address text box, enter your email address. To continue, click the right arrow.
  6. In the Incoming mail server text box, enter your domain name. In the Outgoing (SMTP) mail server text box, enter smtp. followed by your domain name.
  7. Verify that your incoming mail server is a POP server.
  8. To continue, click the right arrow.
  9. In the Account ID text box, enter your POP account name (your POPID). In the Password text box, enter your POP account password.
  10. To continue, click the right arrow.
  11. If desired, in the Account name text box, enter a name for this account. Click Finish.
  12. Click to select your account. Click Edit.
  13. From the Edit Account dialog box, click the Options tab.
  14. Click in the check box against Leave a copy of each message on the server to clear the check box and then click OK.
  15. By disabling the Leave a copy of each message on the server option, your email client will automatically download your Inbox email messages to your local computer. We recommend you leave this option disabled to prevent old email messages from taking up your hosting account's limited disk space, thereby reducing the chance that your account will experience an overage.
What is Email Forwarding?
Apart from owning a domain name, you may have email addresses with free email providers like Hotmail or Yahoo Mail, or have an email address as part of a dial up account such as [myusername@provider.com]. This means that when you change dial-up providers the email address also changes to include the new provider's name. Wouldn't it be more convenient to have your own online identity name in your email address? Enter Email Forwarding!
 
 
What is the difference between Email Forwarding and a POP Box?
A Post Office Protocol, version 3 (POP3) account or POP3 Email Account or POP Box is an independent email account based on a standard set of rules. They are typically email boxes that have their own unique username and password. When someone sends email to your POP account (e.g., info@company.com), the mail is saved on our servers. To retrieve POP email messages, a user must provide the correct email address, User ID, and password.
Email forwarding simply forwards an email to an existing email account. So you could have email sent to yourname@company.com forwarded to sales@yourcompany.com for example.
 
 



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